Technical Support

Training, RMA, and more services. 

Spare Parts

Otis Instruments offers spare parts for our products. These can be seen on our store


Otis Instruments offers a 3-Day Hands on Complete Product Technical Training class for all currently purchasable products for Distributors and End-Users of Otis products. 

Return Material Authorization (RMA)

When returning a product for repair, you must fill out our form and ship all items to our office. 

How-To Videos

For your ease, Otis Instruments has created videos to show the users how to properly use our products.


Data Sheets, Operation Manuals and other documents regarding Otis Instruments products are available for your assistance. 

Technical support centers

If you need assistance, please contact us:

301 S. Texas Avenue

Bryan, Texas 77803

Monday-Friday 8am-5pm CST

Phone: +1 979 776 7700

Fax: +1 979 776 7719